California Medicare Guide respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, complete a form, communicate with us, or request information about Medicare or insurance products.

Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Your name

• Telephone number

• Email address

• Mailing address

• Date of birth or age

• Medicare eligibility information

• Current insurance or Medicare coverage information

• Information about your doctors, prescriptions, pharmacies, or healthcare coverage preferences when voluntarily provided

• Information you provide when requesting an insurance quote, consultation, or plan review

• Communications you send to us by phone, email, text message, website form, or other methods

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, pages visited, and general website activity.

Please do not submit Social Security numbers, financial account information, or other sensitive information through a general website contact form unless specifically requested through a secure method.

How We Use Your Information

We may use information you provide to:

• Respond to your questions or requests

• Contact you regarding Medicare or insurance information you requested

• Help you review available insurance or Medicare plan options

• Provide quotes, plan comparisons, or enrollment assistance

• Verify eligibility or information needed to assist with an insurance application

• Communicate with insurance carriers or service providers when necessary to provide requested services

• Maintain records of our communications and services

• Improve our website and customer experience

• Comply with applicable insurance, Medicare, privacy, and other legal or regulatory requirements

Providing personal information is voluntary. However, we may be unable to provide certain services or plan information without the information necessary to evaluate your request.

How We May Share Information

California Medicare Guide may share information when reasonably necessary to provide services you request.

This may include sharing information with:

• Insurance carriers

• Medicare plan providers

• Enrollment or quoting platforms

• Customer relationship management systems

• Technology, website, email, or text-message service providers

• Administrative or professional service providers

• Government or regulatory authorities when required by law

We limit information shared with service providers to information reasonably necessary for them to perform services on our behalf.

California Medicare Guide does not sell your personal information for monetary compensation.

Insurance Applications and Enrollment

When you request assistance applying for or enrolling in an insurance or Medicare plan, additional personal information may be required.

Information related to an insurance application may be provided to the insurance carrier, plan sponsor, enrollment platform, or other parties involved in processing your application or enrollment.

The insurance company or Medicare plan you select may have its own privacy practices and privacy policy. Their use of your information is governed by their own privacy policies and applicable law.

Text Messages and Telephone Communications

If you provide your telephone number and consent to receive communications, California Medicare Guide may contact you by telephone or text message regarding your request for information, Medicare questions, insurance options, appointments, or related services.

Message and data rates may apply.

Message frequency may vary.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing insurance or receiving services.

We do not sell or share mobile telephone numbers or SMS consent information with third parties for their own marketing purposes.

Information may be provided to technology providers that assist us in delivering communications, such as our customer relationship management or messaging platform.

Cookies and Website Technology

Our website may use cookies or similar technologies to help the website function properly, understand how visitors use the website, improve performance, and measure website traffic.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some website features function.

Protecting Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, California residents may have certain rights regarding their personal information, including the right to:

• Request information about personal information collected about them

• Request access to certain personal information

• Request correction of inaccurate personal information

• Request deletion of personal information, subject to applicable exceptions

• Request information about how personal information has been disclosed

• Opt out of certain uses or sharing when applicable

• Exercise applicable privacy rights without unlawful discrimination

Some information may be exempt from certain California consumer privacy requirements because it is regulated under insurance privacy laws or other state or federal laws.

To submit a privacy request, contact us using the information listed below.

We may need to verify your identity before processing certain requests.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain required insurance or business records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Third-Party Websites

Our website may contain links to insurance carriers, government websites, Medicare resources, or other third-party websites.

California Medicare Guide is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Medicare Disclaimer

California Medicare Guide is an independent insurance resource and is not affiliated with or endorsed by the U.S. government or the federal Medicare program.

Medicare plan availability and benefits vary by location and eligibility.

Children's Privacy

Our website and services are intended for adults seeking Medicare or insurance information and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.

When changes are made, the revised Privacy Policy will be posted on this website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

California Medicare Guide

Email: hello@medicareguidecalifornia.com

Phone: (949)518-0820

Website: www.medicareguidecalifornia.com

California Medicare Guide
Dana Point, California